Key Performance Indicators (KPI) – A framework for guidance for co‑operatives
Resource
Published 
10th January 2019Share
      Image
              
Co‑operative values and principles are the very bedrock upon which co‑operative organisations are built – so our key performance indicators (KPIs) have to be co‑operative.
KPIs must be effective and meaningful – and a useful tool in demonstrating an organisation's co‑operative difference to members, customers, suppliers, employees and more.
The framework provided in this report is designed to help co‑operatives select the indicators most appropriate to them.
Put together by the Co‑operative Performance Committee, the framework is simple and flexible and can be used by all co‑ops, irrespective of type, size or sector.
File
              File info
    PDF, 870.13 KB
  
  
Related content
      Image
              
  What is good governance?
Good governance is crucial to the effective operation of co-operatives regardless of size, legal form or business sector.
              
              
              
              									3 years 5 months
				                            
                            
                          
                Image
              
  Narrative Reporting Framework for Co‑operatives
This framework helps co‑operatives report more effectively - providing members with the information that matters to them. 
              
              
              
              									6 years 4 months
				                            
                            
                              
                          
                Image
              
  Simple AGM guide
This a basic governance guide to preparing and staging a successful AGM. 
              
              
              
              									5 years 4 months